Privacy policy
The company collects and processes as a data protection controller the data of persons interested in the services offered by DuetLuxe and their purchase and who provide their data on the website or by e-mail to office@duetluxe.com.
This Privacy Policy sets out what happens to the personal data that the users provides to us through interaction with the website or by e-mail to office@duetluxe.com.
For further details on the processing of personal data carried out by the Company, click on the links in each section of the Table of Contents to access the full content of the Privacy Policy relevant to that subject.
- What categories of personal data do we collect about you?
1.1 The personal data that the Company collects about you through the website are the following: name, surname, email, telephone number.
- How do we obtain personal data about you?
2.1 Data is obtained as follows:
when completing the contact form on the website;
by e-mail to office@duetluxe.com
03.The basis for processing your personal data
3.1 The Company processes the Data of the data subjetcts in order to take steps at your request before entering into a contract with the Company
- The purpose of processing your personal data
4.1 The data is used for the following purposes:
to send you notifications;
to be able to contact you to arrange a meeting;
to ask you for further details where appropriate;
to communicate further information about DuetLuxe.
4.2 The personal data collected are subject to the following categories of processing activities: collection, storage, consultation, analysis, and modification.
- Disclosure of your personal data
We may disclose your personal data to trusted third parties such as:
Our agents and suppliers, including those who provide us with technical services such as data analysis, hosting, and technical support;
our professional consultants and auditors;
courts, regulators, government and law enforcement authorities, local or foreign.
A complete list of third parties to whom we disclose your personal data can be obtained free of charge by sending a written request to: office@duetluxe.com.
- How long do we keep your personal data?
6.1 As a general rule, we keep your personal data for as long as necessary, as follows:
During the process of negotiating the signing of a commercial contract;
to comply with the law;
in the context of legal action or investigation in which the Company is involved.
6.2 After the expiry of the period referred to in Article 7.1 above we will retain Personal Data for three (3) years.
- What level of security do we ensure for your Personal Data?
7.1 The Company uses a wide range of security measures and technologies to protect your Personal Data from unauthorized access, use, disclosure, alteration, or destruction following applicable privacy and data protection laws.
7.2 For example, when we disclose your personal data to external suppliers under Article 5 above, we enter into a written agreement that obliges the suppliers to maintain the confidentiality of your information and to put in place appropriate security measures to keep your information secure.
- Your rights regarding the processing of personal data
8.1 You have the right:
to request information from the Company about the processing of your personal data, including receiving a copy of your personal data;
to request the rectification and/or deletion of your personal data;
to request restriction of the processing of your personal data or object to the processing;
to request to receive or transmit to another organization, in an electronically processable form, the personal data you have provided to the Company;
to complain with the National Supervisory Authority for Personal Data Processing with its headquarters in B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania, e-mail address: anspdcp@dataprotection.ro, if you think that your data protection rights are being violated.
8.2 If you wish to exercise your rights, please let us know by contacting us at: office@duetluxe.com.
- What happens if you do not want to provide us with your personal data?
9.1 If you choose not to provide us with your personal data or object to the processing of your personal data by us we will respect this choice in accordance with legal obligations. This means, however, that we cannot perform the actions necessary to achieve the processing purposes described above in the section “Purpose of processing your personal data” provided through your interaction with the Site.
9.2 The Company may be required or entitled to retain your data to comply with its legal or regulatory obligations and to protect or exercise its legal rights and interests.
- Data Protection Officer:
If you have any questions or requests regarding the processing of your personal data, or if you need further information, please contact the Company’s Data Protection Officer at: office@duetluxe.com.
